Refund policy

All sales are final.

Due to the handmade and personalized nature of many BLASCA products, we do not accept returns, exchanges, or refunds for change of mind.

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 2 days of receiving your order. Kindly provide your order details and clear photos of the item so we can review the issue and offer an appropriate solution.

Personalized & Custom Orders
Personalized or custom-made products cannot be returned, exchanged, or refunded once production has started, except if the item is damaged, defective, or incorrect due to an error on our side.

Please make sure all personalization details, including names, spelling, colors, and other requested information, are correct before confirming your order.

For any questions or concerns regarding your order, please contact us.